FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We pride ourselves with shipping quickly, so cancellations are not possible under normal circumstances. However, if you email a cancellation request within the hour, we may be able to cancel the order
Best to choose carefully.
What if my question about ordering is not covered in these FAQs?
What if my question about ordering is not covered in these FAQs?
Please email us using the form below and we will endevour to get back to you within one business day.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to Australia only.
What will it cost to ship my order?
What will it cost to ship my order?
Shipping Rates:
Standard 2 to 8 business days $10.00
Standard (Orders $100+) 2 to 8 business days $0-FREE
Digital Downloads (Antivirus) 1 to 2 business days $0-FREE
Express (All Orders) 1 to 4 business days $15.00
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on most domestic orders (for an additional charge).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).